All reels imported by Wilson Fishing are covered by a one year from date of purchase original owner warranty.
Reel warranty Does Not Cover
Wilson Fishing products that are purchased from non-approved stockists
Wilson Fishing products that are purchased from overseas
Damage or malfunctions caused by the owner's negligence, lack of maintenance, accident or abuse
Normal expected wear
Products that have been subjected to unauthorized alterations or modifications
Products that have been serviced/modified by non-authorized service technicians
Wilson Fishing rods are covered by a one year from date of purchase original owner warranty
Rod Warranty Does Not Cover:
Wilson Fishing rods that are purchased from non-approved stockists
Wilson Fishing rods that are purchased from overseas
Damage caused by the owners negligence, lack of maintenance, accident or abuse
Breakage due to rod being used with line heavier than that the rod is recommended for.
Breakage due to rod being used with cast weight heavier than that the rod is recommended for
Normal expected wear
Rods that have been subjected to unauthorized alterations or modifications
Products that have been serviced/modified by non-authorized service technicians
Warranties can only be approved by Wilson Fishing or those authorised by Wilson Fishing. To make a claim, the product should be taken to the original place of purchase, they will forward it onto Wilson Fishing.
To request a warranty, please supply proof of purchase and a description of the problem you are experiencing, along with name, address and contact phone number to the original place of purchase.
Please note that warranty claims cannot and will not be authorised via social media channels. There is no reasonable expectation that a social media manager can assess the product for warranty from a description and images.
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